3 jobs found in nevada

Warby Parker is looking for CX Team Leads to manage Customer Experience Advisors (Full-Time and Part-Time) on our Las Vegas CX team. As a CX Team Lead, you will play an essential role in ensuring our team is delivering a top notch experience to each and every one of our customers by coaching, mentoring, and developing Customer Experience Advisors. You will also work with your team to knock customer’s socks off every day with absolutely stellar service! ***Please Note that this position requires you to be physically present at the Company’s Las Vegas Headquarters. This an essential function of this role, and applicants who are unable to be physically present in order to advise and support team members in the office will not be eligible for this role*** What you'll do: Lead a team of Customer Experience Advisors and be a resource to the CX team as a whole Ensure that above and beyond customer service is delivered at all times through phone, email, live chat,...

This is a part-time remote position based in Las Vegas, NV. Warby Parker is searching for a remote part-time Customer Experience Advisor to help us provide unparalleled support to customers over the phone and email. As a member of our CX team, you'll represent the Warby Parker brand and strive to create extraordinary vision care experiences. With every call and email, you’ll have the chance to make our shoppers happier—and their days better—than before. Ready to get started? Read on! What you'll do: Deliver customer service of the highest quality over the phone and email Become an expert in Warby Parker's internal management system to efficiently process sales orders and maintain customer relationships Use our communication software to interact with your teammates, management, and other departments Be on the lookout for ways to improve each customer’s experience  Approach your day-to-day work with a reformer’s mindset and make suggestions of how we can...

Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we’re all about—helping people see! In this role, you’ll become an expert in our brand and our glasses (take a peek at  how they’re made ). Whether you’re helping longtime Warby Parker fans or first-time wearers, you’ll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you’ll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You’ll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who’s eager to help Warby Parker grow. Sound a lot like you? Wonderful—read on! What you'll do: Work directly with customers to help meet all of their eyewear needs Take and record measurements, adjust and fit eyewear, and execute these details with...