Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is currently seeking an exceptional Showroom Sales Support Coordinator to join our TEAM! As the Showroom Sales Support Coordinator, we need someone who is ready to provide a variety of support such as assist showroom efforts with lead generation and business research/development while maintaining accurate customer records in all software systems like CRM, Oasis, SAP, Mircosoft Office and other programs.
Supports showroom sales people to provide an exceptional customer experience and drive sales
Major Function and Scope
Performs various administrative duties such as answering phones, booking appointments, keying in quotes/orders, logging customer visits and opportunities, customer follow up, and order research through various systems to enhance the shopping/buying experience.
Maintains accurate customer records in all software systems, CRM, Oasis, SAP, Microsoft office and other programs. Prepares follow-up and maintains correspondence with customers.
Assists showroom efforts with lead generation and business research/development.
Maintains showroom samples/sample room and product labels.
Ships showroom samples to customers
Assists in planning and coordination of social media posts and significant showroom events.
Performs other related duties and special projects required to help move the paradigm of the customer selling experience as required.
Experience and Knowledge Required
Requires High School diploma or GED
Associates degree preferred but relevant work experience considered in lieu of degree
2 years showroom/tile industry/customer service or project management required
Superior interpersonal and written/oral communications skills with the ability to relate well, and cooperate with others in a strong team environment to effectively coordinate activities and accomplish goals.
Exceptional organizational and time management skills
Working knowledge of Microsoft office including Excel and PowerPoint.
Familiar with various social media platforms.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.