Director, Workplace Operations

  • Warby Parker
  • New York, NY
  • Jun 12, 2022

Job Description

Warby Parker is on the lookout for a friendly, hard-working Director who has a passion for people, processes, and organization. You will be the glue that holds together our growing portfolio of corporate offices. On an average day, you may be following up with inventory supplies, making sure deliveries are happening promptly, and simultaneously ensuring customers and guests are welcomed into the office. (This position is perfect for someone who has a hard time sitting still.)  Sound like your cup of tea (or coffee, or yerba mate)? Keep reading!

What you’ll do: 

Office & Facilities Management

  • Oversee ongoing office initiatives and sourcing for improved service, product, and rates, such as meal programs and event management
  • Responsible for upholding our office aesthetic, maintenance, repairs cleaning, supplies, seating, deliveries, storage organization, reception responsibilities, and building management
  • Manage unique projects—such as office construction and post COVID-19 operations—with razor-sharp attention to detail, open communication, and budget adherence
  • Manage all things related to the Workplace Operations team, including internal event coordination, guest policies, supplies, janitorial and mail services, vendor relationships, reception, food programming, and administrative assistance 

Return to Office plan / COVID-19 response

  • Responsible for evaluating and handling complex accommodation requests along with supporting the covid response team with various COVID-19 related cases in support of our Return to office (RTO) initiative; including managing the protocols, processes, and cross-functional coordination with the business
  • Analyzing existing and new COVID-19 related data and ensuring it is accurate, timely, and actionable
  • Providing data and regular updates to stakeholders as needed

Who you are:

  • Backed by 9+ years of experience in operations, construction, and facility management 
  • A strategic leader with a positive, can-do attitude
  • Comfortable tackling problems head-on and adapting to shifting priorities
  • A resourceful self-starter with a no-task-too-small approach
  • Always on top of things and unflappably professional
  • Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)


About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, and achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We’re happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby. Transparency is what we’re all about, and our annual Impact Report and Racial Equity Strategy lay out how we’re sticking to these values.