eTeam, Inc.

  • Rensselaer, NY, United States
Jun 22, 2022
eTeam, Inc. Rensselaer, NY, United States
Will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. Directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. Apply personal knowledge to resolve product support issues that could not be addressed by the service desk. Will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products. Job Requirements:   Provides support for software, hardware and networking support for desktops, laptops and servers   Provides maintenance and support on legacy products   Supports Core, server products   Performs disk replacement on enterprise storage products   Installs and...