Nelson Frank

  • New York, NY, United States
Jun 28, 2022
Full time
Nelson Frank New York, NY, United States
Qualified candidates must have: * 5+ year work experience in a technical role, preferably client service market * Knowledge of web based development languages (JavaScript ,HTML, CSS, AJAX, HTTP, XML) * Working knowledge of relational databases * Working knowledge of Active Directory, LDAP and SSO integration * Strong analytical, estimating and problem solving skills * Excellent communication, interpersonal and collaboration skills * Ability to present and explain technical information to diverse audiences * Ability to be flexible, adaptable and learn new concepts quickly * Ability to work effectively in a team environment with aggressive deadlines and multiple priorities * Demonstrated understanding of ITIL processes, operations and procedures * Familiarity with Agile and Waterfall project management methodologies * Positive can-do attitude Major Duties: 1. Defines designs and documents system requirements to provide efficient solutions for ITSM process enhancements 2. Works...