Astound Broadband Powered by RCN

  • Long Island City, NY, United States
Jun 22, 2022
Full time
Astound Broadband Powered by RCN Long Island City, NY, United States, 11101
Cable Technician-CST1 Astound Broadband Powered by RCN , a growing leader in telecommunications is seeking dynamic individuals to join our team in the role of Cable Technician-CST1.  We are a "Triple Play Provider (cable, internet, phone)" offering superior customer service to our residential clients.  The ideal candidate will be dynamic, creative, self-motivated with ability lead and motivate others! If you are customer service driven you have insight in navigating technology, then you are exactly who we are looking for to join our award winning team!! Astound Broadband Powered by RCN offers ongoing training, tuition reimbursement, competitive salary & benefits package, 401K and much more! Essential Duties & Responsibilities:   Install, service, disconnect, change or reconnect telephony, cable modem equipment, and CATV lines serving customer residences Ensure all work is completed in accordance with all applicable company procedures and in...
Jun 21, 2022
Full time
Astound Broadband Powered by RCN New York, NY, United States, 10036
Position Summary : This position is responsible for both acquisition sales and overall account ownership to high profile, Fortune 500 businesses, City/County/State government accounts, and tribal communities. This includes all facets of customer lifecycle including identifying new sales opportunities, C-Level positioning, delivering professional sales presentations in writing and in person, active follow up, and complex contract negotiations. Responsibilities include :  Manage accounts on an on-going basis ensuring satisfaction and retention through superior customer focus. This includes frequent service follow-ups, problem solving, and emerging needs identification  Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc. Respond to demand sales requests Supports others within the sales/service...
Jun 21, 2022
Full time
Astound Broadband Powered by RCN Long Island City, NY, United States, 11101
Essential Duties and Responsibilities Maintain ongoing supervision on all HVAC systems and associated equipment, electrical and building mechanical equipment. Perform minor repairs on HVAC, electrical, plumbing, locks and carpentry. Monitor and supervise outside contractors in support to the Facilities Department, including coordinating project activities and providing scheduling support. Perform facility inspections and reports back on any condition affecting operation and recommend actions to be taken. Perform prescribed preventative maintenance on machinery and the building or grounds as required. Comply with all safety procedures and requirements. Respond to urgent maintenance calls and emergencies. Support any afterhours building needs and activities as required Perform snow removal when necessary. Provide daily office operations. Independently maintain and update Facilities administrative policies and process. Effectively communicates and responds...
Jun 21, 2022
Full time
Astound Broadband Powered by RCN Long Island City, NY, United States, 11101
Astound Broadband powered by RCN, a growing leader in telecommunications is seeking a Service Delivery Support Specialist to join our local support team. The Service Delivery Support Specialist will primarily be responsible for order entry. This position will also provide market support to our Local Care team as well as our Payment Center as needed. This non-exempt position will report directly to the Service Delivery Manager and work an average of 40 hours per week with occasional overtime. Essential Duties and Responsibilities: Order entry processing for residential and commercial customers, efficiently and accurately Answer inbound calls from Property Managers and residential customers regarding billing inquiries, technical support, new sales, change of service and other customer service functions Make outbound calls to customers for appointment confirmation, customer satisfaction, product/service evaluation and upselling Facilitate all aspects of the...
Jun 21, 2022
Full time
Astound Broadband Powered by RCN New York, NY, United States, 10036
We are pleased to announce that we’re accepting applications for our Business Solutions Associates Program commencing in September 2022. This six month program resides in our major accounts and enterprise sales teams and includes four, six-week rotational assignments located within sales, engineering, marketing and finance. Rotations will be tailored to each participant’s skills and interests. Take a step in an exciting new direction and find out more about joining the Astound team. Duties and Responsibilities • Learn from the best - rotational assignments in various departments, combining learning with skill development through practical, hands-on work and instruction • Open the door to your success - experience the workings of Marketing, Finance, Engineering, Boundary Partnerships, Product, Finance, Sales, and Business Operations • Continue your development – formal, informal and experiential technical, professional, and interpersonal development • Experience first hand –...
Jun 21, 2022
Full time
Astound Broadband Powered by RCN New York, NY, United States, 10036
Sr. Enterprise Account Executive Exciting senior level account executive opportunity to join one of the fastest growing divisions in Astound Broadband powered by RCN Business. We are a leading provider of bandwidth infrastructure, business voice, data and video services focused on solution selling strategies. The Sr. Enterprise Account Executive will focus on key verticals within the Eastern region and will be charged with selling the full complement of Astound Broadband powered by RCN Enterprise business services. This position will focus on new customer acquisition while fostering relationships with existing enterprise accounts to leverage into new opportunities. The ideal candidate will be a self-starter with strengths in networking, prospecting, relationship building, contract negotiating and closing techniques. Astound Broadband powered by RCN offers ongoing training, tuition reimbursement, competitive salary & benefits package, 401K and much more!...
Jun 21, 2022
Full time
Astound Broadband Powered by RCN New York, NY, United States, 10036
Astound Broadband Powered by RCN is currently searching for an Account Executive in our NYC office. This position is responsible for promoting and selling Broadband services to business customers throughout a specific region via cold calling, networking, mailing and door-to-door canvassing. Also responsible for presenting and selling the full line of Astound Broadband Powered by RCN Business products including voice, video and data services. The primary position responsibilities will include, but are not limited to: Sales of Astound Broadband Powered by RCN Business services including High Speed Internet Video, Voice, Hosted Voice and other related products to business accounts. Responsible for meeting and exceeding minimum monthly sales quota as determined by the Sales Manager. Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours. Completes all sales transactions,...
Jun 21, 2022
Full time
Astound Broadband Powered by RCN New York, NY, United States, 10036
Astound Broadband Powered by RCN is currently searching for an Enterprise Account Executive in our New York, NY office.  This position is responsible for sales to enterprise level commercial customers, including large business customers of both internet & telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals. The primary position responsibilities will include, but are not limited to : Conduct proactive sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention. Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction Respond to requests...
Jun 21, 2022
Full time
Astound Broadband Powered by RCN New York, NY, United States, 10036
The Business Development Manager is primarily responsible for obtaining Right of Entry (ROE) agreements as part the Business Development team to meet or exceed company targets and objectives. The Business Development team objectives include obtaining ROE’s with Building Owners by fostering business relationships with large developers, Property Managers, and Commercial Building Owners throughout the New York City Metro area. The Business Development Manager will negotiate building access agreements with these customers to formalize the relationship with Astound Broadband powered by RCN Business Solutions and ensure top quality service as well as partner with the sales teams to achieve their individual goals.  Responsibilities: Negotiate ROE Agreement for Commercial multi-tenant units (MTU), meeting/exceeding quarterly targets for number of buildings/units assigned. Work effectively with sales engineering/network deployment team to ensure timely review, assessment and...