Cheesecake Factory Profile

26901 Malibu Hills Road
Calabasas Hills, CA 91301
Employees: 42,500
CEO: David Overton
Stock Symbol: CAKE


Career Site

The Cheesecake Factory operates 302 restaurants in the U.S. and Canada under The Cheesecake Factory, Grand Lux Cafe, North Italia and Social Monk Asian Kitchen. Internationally, 28 The Cheesecake Factory restaurants operate under licensing agreements.

The Cheesecake Factory restaurants are best known for its cheesecakes with 70 varieties based on their own recipes.

Some of the most popular cheesecakes include the Original Cheesecake, White Chocolate Raspberry Truffle, Chocolate Peanut Butter Cookie-Dough, Kahlua Almond Fudge, Dutch Apple Caramel Streusel, Fresh Strawberry and Triple Chocolate Brownie Truffle. The cheesecakes aren't made at each restaurant but at two bakery production facilities in Calabasas Hills, CA and Rocky Mount, NC that ship the cakes and baked goods to restaurants and other leading foodservice operators, retailers and distributors.

Customers also flock to the restaurants because of the restaurant's huge menu with over 250 items made from scratch daily including appetizers, pizza, seafood, steaks, chicken, burgers, pasta, specialty items, salads, sandwiches and omelets. The restaurants also feature a SkinnyLicious menu, which offers approximately 50 innovative items at 590 calories or less. Menus are updated twice a year.

Cheesecake Factory restaurants currently range in size from 5,400 to 21,000 square feet, provide full liquor service and are generally open seven days a week for lunch and dinner, including Sunday brunch. Dessert sales make up 15% of revenue. Alcohol revenue makes up 9% of sales. Each restaurant has about 170 hourly workers.

The interior of Cheesecake Factory restaurants feature high ceilings, French limestone floors and decorative columns, hand-painted fabrics, contemporary lighting and an abundance of cherry wood.

Cheesecake Factory has the highest average sales per restaurant of any chain with over $10 million in sales for each location but declined in 2020 to $7.8 million due to pandemic closures.. Average check in 2020 was $28.90.

Hours of operation are generally from 11:00 a.m. to 11:00 p.m., except on weekends when most restaurants stay open past midnight, and on Sunday when most restaurants open at 10:00 a.m. for brunch.

In 2020, Cheesecake Factory reported revenues of $1.98 billion, down from $2.4 billion the previous year due to the pandemic, and net loss for the year was $253.3 million. The company expects to open 12-15 new locations in 2021.

The company was named to Fortune's 100 Best Companies to Work for in American for eight consecutive years.

Doordash is the exclusive delivery partner for Cheesecake Factory. Online orders and delivery made up 43% of sales in 2020.

The company employs a total of 42,500 people, with approximately 41,000 in restaurants and the remainder in corporate center, FRC headquarters and bakery operations.


In the late 1940's Evelyn Overton opened a small cheesecake shop in Detroit. In order to raise her two small children, David and Renee, Evelyn gave up the shop and moved her baking to her basement kitchen, where she continued supplying local restaurant clients with her cakes. Then in 1972, with her children grown, Evelyn and her husband Oscar decided to move the business to Los Angeles. Oscar concentrated on selling cakes and building new accounts while Evelyn baked and managed the office. Finding that Los Angeles loved Evelyn's cheesecakes as much as Detroit, their reputation and sales grew! A larger, new and improved bakery was born, creating over 20 varieties of Evelyn's delicious cheesecakes and other incredible desserts which were sold to wholesalers from Santa Barbara to San Diego and eventually out of state.

On Tuesday, February 25, 1978, the Overtons founded the first full service restaurant, "The Cheesecake Factory," which opened in Beverly Hills. Today, Evelyn and Oscar's son, David carries on the same commitment to quality, entrepreneurial spirit, energy and creativity that his parents inspired.

The Cheesecake Factory went public in 1992.

In June 2016, the company opened its first location in Shanghai, China at the new Shanghai Disney Resort.

In 2018, the chain began offering delivery thru a partnership with Doordash.


The following are benefits for management employees.

- Dental coverage for you and your eligible dependents
- Prescription drug card
- Vision care
- Long-Term Disability plan, with optional buy-ups
- Life Insurance plan, with optional buy-ups
- Accidental Death and Dismemberment
- Two weeks of accrued vacation every year for your first four years
- Three weeks of accrued vacation every year after five years of employment
- Five-day workweek; two consecutive days off
- Manager meal allowance privilege
- Extensive training and development programs including our own "Career Roadmap"
- Company-paid sick days and bereavement pay
- Dessert discounts on our tempting cheesecakes and other desserts, as well as retail merchandise
- Direct payroll deposit
- Paid relocation assistance
- Performance Based Stock Options
- 401(k) with company contribution

Hourly employees that work an average of 25 hours per week can get health benefits.