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Southwest Airlines

Nation's leading discount airline.

Headquarters:
2702 Love Field Drive
Dallas, TX 75235
Employees: 35,499
CEO: Gary Kelly
Stock Symbol: LUV

Website: http://www.southwest.com

Career Site

Southwest is the nation's leading airline carrying 101.9 million passengers in 2008 on over 3,100 flights daily.

The airline is best known for its low prices with fares ranging from $49 to $399 with advance purchase. Southwest books most of its flights through its website to save money and doesn't participate in other travel sites like Orbitz or Travelocity, which would force the airline to pay commissions.

Known for its quirky style, Southwest specializes in direct flights from city-to-city. It turns planes around quickly from landing to departure so planes spend more time in the air instead of waiting on the ground. The top five airports served based on daily flights are Las Vegas, Phoenix, Baltimore, Chicago Midway and Houston Hobby.

Southwest only flies 737 aircraft so it can standardize maintenance and save costs. Most planes are able to carry 137 passengers. Seats are not assigned and there is no first-class section. Meals aren't served on flights -- only snacks and beverages.

The airline has continued its policy of not charging fees for first and second bags and for snacks unlike other airlines.

Southwest has introduced Business Select where customers can pay a higher fare and board the plane first since there is no assigned seating. The airline also lets passengers board after Business Select customers for a $10 fee to get better seats.

Southwest flies to 68 cities in 35 states. This year, Southwest began service at Boston's Logan Airport, New York's LaGuardia Airport, Milwaukee and Minneapolis/St. Paul.

The company's 2009 fleet plan includes taking delivery of 13 new Boeing 737-700 aircraft, including three aircraft originally scheduled for delivery in 2008 that were delayed to 2009 due to Boeing machinists' 2008 strike. Two 737-300 lease returns that were planned for fourth quarter 2008 were deferred to first quarter 2009. Including these two lease returns, Southwest plans to return or retire 15 aircraft in 2009 and end the year with 535 aircraft.

In 2008, the company reported record revenues of $11.0 billion and net income of $178 million. The company has been using a sophisticated hedging program for fuel purchases which saved millions of dollars when the price of oil soared in 2008 but hurt when prices collapsed later in the year.

The average passenger fare in 2008 was $119.16, up 11.8% from the previous year. The airline had a passenger load factor of 71.2%, which is the percentage of available seats filled.

Due to weaker results in 2009, Southwest is reportedly offering buyouts to employees, freezing hiring and salaries for senior management.

History

Southwest was founded by Rollin King and Herb Kelleher. The airline began service June 18, 1971 with three airplanes and flights to Houston, Dallas, and San Antonio. They concentrated on getting customers to their destination on-time and at low fares. They also made sure people had a good time while flying.

Southwest carried its one millonth passenger in 1974. The company went public under the symbol LUV in 1977.

The airline topped the monthly domestic originating passenger rankings for the first time in May 2003.

In 2007, Southwest changed its boarding policy to allow users to board by specific number instead of just three sections A, B, C. It also introduced Business Select seating at a higher ticket price that lets passengers board first and includes a complimentary alcoholic beverage.

Benefits

Southwest is known for treating employees well and as a great place to work. According to the company, it received 284,827 resumes and hired 3,363 new Employees in 2006.

Below is a summary of benefits offered:

Passes/Travel Privileges

One of the special benefits of working at Southwest is flying free. Effective the first day of employment, Employees, spouses, eligible dependent children, and parents of Employees have unlimited space-available travel privileges on Southwest. Discounted travel arrangements with other carriers are also available through the Southwest Airlines Pass Bureau, subject to eligibility requirements and other restrictions.

ProfitSharing and 401(k)

Participation in the ProfitSharing Plan is offered to all eligible Employees. The plan is funded by Company contributions to profitsharing accounts. Company contributions are made when the Company meets profitability goals set each year.

The 401(k) Plan is designed to help Employees to prepare for the future. Eligible Employees may contribute up to 50% of their pay to the plan on a pretax basis. A Company match is offered based on Employee groups. Rollovers are accepted from the Employee's former employer's qualified plan.

Stock Purchase Plan

This plan was specially designed to allow Employees to share in the success of the Company. Through the plan, Employees may invest in Southwest Airlines Co. stock through payroll deductions. Employees pay only 90% of market value for the stock. The Company pays broker commissions on stock purchases.

Medical Insurance

Employees may choose from several different medical plan options depending on their lifestyle, needs, and priorities through a cafeteria style flexible benefits program. PPO Network and HMO plans are included. Most medical plan options are available to Employees at no cost with family coverage available at minimal cost.

Dental Insurance

Dental coverage is offered through several dental plan options. Basic dental coverage is available to Employees at no cost. Optional additions and family coverage are available at minimal cost. All dental coverage options include preventive, basic, major, and orthodontic coverage.

Vision

Vision coverage is offered to provide affordable vision care for Employees and their families. Coverage under the vision plan includes complete eye exams and lenses and frames or contact lenses. Under some plans, vision coverage is available only to certain work groups.

Life Insurance

Basic life insurance is provided to all Employees at no cost. Coverage is based on annual salary. Optional Employee and dependant life insurance are also available.

Sick Leave, Vacation and Holidays

Depending on employment classifications, Employees are able to accrue time off for personal illness and vacation. Employees celebrate several paid holidays throughout the calendar based on their employment classifications.

Other Benefits

Long-Term Disability Insurance · Dependant Care Spending Account · Healthcare Spending Account · Adoption Assistance Reimbursement Benefit · Child and Elder Care Resource and Referral Program · Mental Health Chemical Dependency/Employee Assistance Program

Updated December 20, 2009