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Coldwater Creek

Retailer of clothes and accessories for women.

Headquarters:
One Coldwater Creek Dr.
Sandpoint, ID  83864
Employees: 10,000
CEO: Dennis Pence
Stock Symbol: CWTR

Website: http://www.coldwatercreek.com

Career Site

Coldwater Creek is a retailer of women's apparel, gifts, jewelry, and accessories, sold through 225 retail stores across the country, via the Internet, and direct-mail catalogs. The company currently offers about 3,000 items.

The Coldwater Creek customer profile is a professional woman, 35-60 years of age. She is educated and has average household income of $75,000.

Stores capture the feel of the Coldwater Creek brand with soft woods, ambient lighting, and a merchandising strategy that promises a sense of discovery. The stores average 5,500 square feet, and offer the "best of the best" in Coldwater Creek apparel, jewelry, accessories, gifts and hardgoods.

The company mailed 10 million catalogs in 2005.

The company's headquarters is located on a 20-acre campus in Sandpoint, ID, with a customer service and tech center in nearby Coeur d'Alene, Idaho, and a state-of-the-art distribution and customer service center located in Parkersburg, W.V.

Coldwater Creek was chosen the #1 retail company for customer service in the specialty apparel retail sector and was named #2 in customer service for all retail companies in the U.S. combined, according to a 2005 survey of more than 8,500 consumers by the National Retail Federation and American Express.

History

Coldwater Creek was founded in 1984 by Dennis Pence with one catalog that included 18 items and distributed to 2,000 names.

Coldwater Creek began trading on the Nasdaq on Jan. 29, 1997.

The company's Internet site was launched in July of 1999.

Benefits

MEDICAL & DENTAL INSURANCE
Eligible employees and their dependents may participate in Group Medical and Dental Plans. The Company shares the total cost of the insurance premiums.
VISION INSURANCE
Eligible employees and their dependents may participate in a voluntary vision plan for a nominal premium.
FLEXIBLE SPENDING ACCOUNTS
A Flexible Spending Account Plan allows employees to pay for out of pocket health related and child care expenses with tax free income. A pre-tax deduction program for medical/dental and vision insurance premiums is also available.
LIFE, LONG TERM AND SHORT TERM DISABILITY INSURANCE
Eligible employees and dependents may participate in a Group Life Insurance and AD&D Plan. Coldwater Creek pays for the total cost of the insurance premium for employee, spouse and dependents for basic coverage. Employees may elect to increase the basic amounts through a Voluntary Life Insurance program.
Eligible employees are also covered under the company's disability programs, Long and Short-Term Disability is provided by Coldwater Creek at no cost to the employee.
401(k) PROFIT SHARING/PAYROLL SAVINGS PLAN
Coldwater Creek employees may participate in a 401(k) savings plan to help accumulate funds for retirement or other future income needs. Coldwater Creek provides a matching contribution after one year of service.
HOLIDAYS
Coldwater Creek offers six (6) paid holidays.
VACATION AND SICK LEAVE
Vacation - eligible employees accrue vacation beginning on their anniversary date. The accrual amount increases based on years of eligible service with Coldwater Creek.
Sick Leave - eligible employees receive a maximum of one week of paid sick leave each calendar year.
ADDITIONAL BENEFITS
Employee Assistance Program ~ Smoking Cessation Program ~ Disability Leave ~ Military Leave
Travel Accident Insurance ~ Voluntary Personal Lines Insurance ~ Bereavement Leave ~ Personal Leave
Adoption Reimbursement ~ Founder's Scholarship Program ~ Jury Leave ~ New Kids at the Creek

Updated January 18, 2007

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